Booking Terms

Effective Date: 10.04.2025

These Booking Terms govern all reservations and bookings made with Bond & Bridge Culture (“we”, “us”, or “our”). By making a booking with us, you agree to the following terms:

1. Booking Process

  • Bookings must be made via email or through our website’s contact form.

  • A written confirmation and deposit payment are required to secure your reservation.

  • All details of the program, dates, location, and costs will be confirmed in a personalized proposal or agreement.

2. Deposit and Payment

  • A non-refundable deposit of 30% is required within 7 days of booking confirmation.

  • Full payment is due no later than 30 days before the program start date.

  • Payments can be made via bank transfer. Details will be provided in your invoice.

3. Cancellation by the Client

  • Cancellations must be made in writing (email is acceptable).

  • Cancellation fees apply as follows:

    • More than 30 days before the event: Deposit retained, remainder refunded

    • 7 days before: 50% of the total fee retained

    • Less than 7 days: 100% of the fee is non-refundable

We recommend that clients purchase travel or cancellation insurance to cover unexpected changes.

4. Cancellation or Changes by Us

  • We reserve the right to cancel or reschedule a program in case of:

    • Insufficient participant numbers

    • Force majeure (e.g. natural disaster, pandemic, government restrictions)

    • Unforeseen circumstances beyond our control

In such cases, you will be offered:

  • A full refund or

  • A transfer to a new date or similar program

We are not responsible for additional costs incurred by the client (e.g. transport or accommodation booked independently).

5. Participant Responsibilities

  • Participants must comply with all program guidelines and behave respectfully toward staff and fellow attendees.

  • We reserve the right to refuse participation or remove anyone whose behavior is disruptive or unsafe.

6. Liability

  • Bond & Bridge Culture is not responsible for:

    • Injuries, accidents, or health issues during the event

    • Loss or damage to personal belongings

    • Delays or disruptions caused by third-party providers

7. Data Protection

We handle your personal information in line with our Privacy Policy. By booking with us, you agree to this data usage.

8. Governing Law

These booking terms are governed by Polish law. Any disputes will be handled by the competent courts in Warsaw, Poland.

9. Contact

For questions regarding bookings or cancellations, contact us at:
📧 retreat@bridgebondculture.com
📞 +48 501708 292